Tenancy agreement software

One of the most important tasks in renting a property which needs to be completed is the signing of a legally binding contract between the landlord and tenant.  This is known as the “tenancy agreement”, “letting agreement” or “lease”. The objective of the contract is to highlight the rights and responsibilities of all parties – landlord, tenant and letting agent.

As a letting agent or property manager, generating a tenancy agreement is normally quite routine, yet time-consuming. The majority of the tenancy agreement remains the same,with the first couple of pages tailored to that of the property and majority of terms or clauses set in stone according to local law. 

Tenancy agreement software

Tenancy agreement software created here; at Rentview we have looked at how to save time for you, the letting agent, by streamlining the whole administration process around the letting of a property. Not only will the auto generation of the tenancy agreement save you time, but now all your documents can be stored securely online. Being cloud-based, your data is backed up every hour on multi-site servers, so your data is kept secure and up to date at all times. The tenancy agreement can be shared online with both landlord and tenant.

Through our letting agency software, each process within the cycle is streamlined to save you time when you arrive at your next task along the cycle. Take a look at the overview video on our tenancy agreement software to see exactly how easy Rentview makes this process.

tenancy agreement software rentview

 

If at this time you prefer not to use the tenancy agreement software and want to continue generating your own tenancy agreements, that is fine. Below we have provided a link to free blank tenancy agreements.

Tenancy agreement UK – AST Blank lease

Tenancy agreement Scotland – AT5 Blank lease

& Tenant information pack Scotland

Tenancy agreement Ireland –   Fixed Term blank residential lease

 

by Rentview

Tenancy agreement software

Creating your YouTube channel

In our previous blog, Why use YouTube for marketing, we discussed the benefits of using rental marketing videos for your letting agency.

Creating your YouTube channel

creating-your-youtube-channel-youtube-logo

So the first step in rental marketing videos is setting up a channel to host the videos. There are a number of video hosting platforms but we have used the most popular, YouTube. In this demonstration, I am going to go through creating your YouTube channel.

When creating your YouTube channel it is very important to keep SEO in mind, as this is really going to help the channel to get traffic. If you didnt know already, YouTube is owned by Google, so by using SEO with your brand’s keywords and marketing message in your YouTube profile, you are feeding Google’s search appetite.

Below is a video blog showing how to do this and here is a link to the YouTube channel I just created: Letting Agent UK

http://www.youtube.com/watch?v=SsZckmGYfU8

Creating your Letting agency video channel (by Rentviewsoftware)

by Andreas Riha

Why use YouTube for marketing your letting agency

Why use YouTube for Marketing

Answer – If YouTube were a country, we’d be the third largest in the world after China and India,” YouTube said in a blogpost announcing that it now has a billion unique visitors every month. “Nearly 1 out of every 2 people on the internet visits YouTube. 

Why use YoutTube for marketing

3 Benefits of using property video marketing 

Qualified tenants – As discussed in our previous blog on Strategy in marketing a rental property using video marketing will result in a higher qualification of viewing tenants. This means that the tenants that view your property tour and request a viewing actually like the property, location, price, interior and layout. This in turn will reduce showing unqualified tenants and wasting your time.

Search Engine Optimization (SEO)– A great way for your letting agency to rank higher in search terms and to return possible results in video on a search. Currently, I am sure you are competing strongly for the term “letting agent in YOUR AREA” on a search engine. Why not type this into YouTube to see what your competition in your area is. For the more advanced on SEO you can use title tags, meta description and keywords to allow your potential customers find you easily. 

It promotes your letting agency

All letting agencies list on a wide variety of property portals and ‘To Let’ boards but the majority do not provide video marketing of properties. By offering this, it adds another string to your property marketing bow.

Don’t worry, it’s probably not going to cost you anything and you do not have to be a professional cameraman to make property video tours.

This is a really nice video outlining Video Marketing and how it is becoming the most powerful sales and marketing tool for small and large businesses.

In the next blog I will show how to make and publish a property video tour. If you use Property Video Marketing what results have you seen for your agency? We would love to hear.

So the next time you are asked the question “Why use YouTube for marketing” you know the answer.

You may now be interested to watch Creating your youtube channel

by Andreas Riha

How to market rental property

What is your strategy  in “How To Market rental property”?

Learning how to market rental property successfully is vital for letting agents and landlords. This skill is even more important than ever before, as the highest amount of tenants ever are looking for private rental property, and the internet is the most common place for them to look.

What strategy do you use to market rental property?

Most letting agents use a strategy to market rental property. I have outlined 3 strategies below that agents use to market to tenants. Each strategy attracts a lead quality.

Property listed with no photos or only an external photo

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From my experience, this strategy is often used to market rental property that is not in great condition or below the listed value. Personally, I would feel that by doing this you could be wasting a lot of time in showing the property as people coming to view the property may not be interested in the property at all, but came to view of it because of its location. I think the main strategy behind this is playing “the number game” by getting enough tenants in to view it will eventually interest somebody.  The benefit here is the potential to attract a large volume of tenants, depending on price. The negative here is that time is money and you can end up doing multiple showings to a lot of tenants.

Tenant Qualification – The tenant is happy with the location and price.

Property listed with ample photos

This strategy is favoured by most agents who list the property with photos of every or nearly every room. The potential tenants who come to view are qualified* and whilst the volume of tenants may not be as high, they are interested in seeing more than just the interior photos. This is when you market rental property as it saves you a significant amount of time.

Tenant Qualification* –The tenant is happy with the location, price, property and interior.

Property listed with a walk through video

how-to-market-rental-property-video-walkthrough

This is a very targeted strategy.  It brings SEO benefits to your letting agency brand if done correctly. This may take longer for you as a letting agent to advertise, but it really is a great way to list and market rental property. Any potential tenant who has viewed the marketing video and arranged a viewing are as qualified as they come.

Tenant Qualification –The tenant is happy with the location, price, property, interior and layout.

It does not require you to have professional recording equipment and in fact most smart phones now with a 5 mega pixel + camera providing excellent footage. They can be quickly uploaded directly from your smart phone to a YouTube or Vimeo account through their app. In our next blog we will look at creating your youtube channel.

You may also be interested in reading Why use youtube for marketing?

In a previous blog on Marketing to landlords in 5 steps I discussed how important it is to always market a property as professionally as possible. One of the reasons being is that it is a great way to market to landlords looking for an agent who has property in the same area as their own rental unit.

Here are a couple of links of different marketing strategies used by a estate and a letting agent:

Using humour in your marketing to attract viewers “Up tight Tribute to Honest Agent”

I am not sure if this letting agency  was having a bad day when they decided to market this rental property or if the letting agent is a PR genius. I am sure that if they are reading they will go with the latter after all they got mentioned in national press, social media and even on our blog ha ha!

 how-to-market-a-rental-property-example

I would love to hear your feedback on the strategy you find best and or perhaps a strategy that I have not mentioned.

by Andreas Riha

Letting industry challenges

What is the biggest challenge in the letting industry today?

This is a question I ask letting agents regularly, and it seems that winning new instructions is one of the biggest letting industry challenges out there at the moment. With rental properties being in such high demand there has never been a better time to rent property. With the average tenancy term increased and more people renting – it’s simply supply and demand. So what can letting agents do to increase their rental listings?

Where do most of your tenants find your listings at the moment?

Letting industry shop window

letting-industry

The internet is the majority of letting agents’ biggest shop window and a lot of the time it is better than any shop window on the high street. The problem is that many agents neglect their own website thinking that just because it is live it will get them new listings from landlords. However, the internet is a very busy high street and if you’re not managing your website correctly the competition is going to attract the lion’s share.

I mean, you would not open a letting agency and not place a sign over the door or advertise the fact that you are a letting agency, would you? I would not have thought so, but this is what some agencies are doing on the internet. So how can you find out how easy you are to find on the internet for potential landlords, and tenants for that matter? Begin some search engine research today! SEO  or search engine optimization is important for all businesses, including those within the letting industry, who have an online presence nowadays. For more information on SEO, see our blogs below.

letting-industry

Blogs which may interest you on this topic

Find out more about letting agency seo

How to win customers through a Google adwords advertising campaign

by Andreas Riha

 

Letting agent marketing strategy

marketing-strategy

Back to strategy today and a very important topic about letting agent marketing strategy. Terence Shimp is a widely renowned expert in the area of marketing communications and branding for companies and a lot of these thoughts are adapted from his work.

So firstly; a brand is name, term, sign, symbol or design that identifies and differentiates goods and services of one letting agent from another and also communicates a particular set of values for that agency.

No branding is something that would be more focused on goods and products. However, more and more service providers are gaining a competitive advantage through creating unique brands for their companies. This applies to letting agents also, they want brand equitya letting agent that customers are familiar with and believe in, known for letting property quick and known for providing quality rental accommodation with excellent management staff etc. What do you want be known for?

What is your brand? 

So, what are the benefits of having a strong brand equity behind your property services? You can increase your market share, increase loyalty with current clients and look into premium pricing for certain services you offer due to the reputation you have created for the brand. If we take a familiar product for Irish lets thing alcohol. Bulmers for example, you think summer, socialising, beer gardens, fun etc all in their adverts . What happen’s when you head to the pub on a hot summer’s day- you buy a bloody pint of Bulmers! So start getting an image, message, meaning behind your agency and what you stand for!

Letting agent marketing strategyimage

OK so you choose the brand now how to you develop it and sustain it for your agency. Well you can use brand positioning , which is basically influencing the attitudes of what landlords and tenants think of your brand through you marketing and advertising – that’s another days writing but you know what I mean!

The second area you want to focus on is the integration of your brand messages throughout all areas of marketing for your agency. From your ad’s on the front window of your agency to your social media pages be consistent with the messages and values you are putting behind the brand! Letting agent marketing strategy should be well thought out.

by Rentview

Articles that may interest you

Why use Youtube for marketing

Link building strategies

Social media for letting agents

Why landlords should choose a letting & management agent

Property Management & Lettings Special- Article taken from Irishexaminer.com 

The rental market in Ireland is proving itself to be one that is the antithesis of boom/bust scenario that we have witnessed in the property sales market of the 1990s/2000s. Instead, it’s a market that has been built up solidly and that is continuing to grow but at a modest rate and without any spikes or troughs in values. 

One agent with over 20 years of experience in the Cork city market puts it thus: “We’re finding that there’s good demand for rental properties, particularly for good-quality property. I don’t know if rental values are on the up; they’re remaining steady in an environment of rising demand.”

“The investor is definitely back in the market, we’re noticing,” says another Cork city agent, who says that yields of between 9% and 16% are too good for those who have money to invest to simply ignore.

An entirely new beast

The property market in Munster and elsewhere is simply not the same as it was and today’s average young working adult is living in a world where a stable rental agreement is something that is important, desirable and perfectly normal.

“Back 15-20 years ago, when couples were settling down in their mid-to-late twenties, they were nearly always looking with the option of buying. The idea of renting was something that was not really encountered by people who were out of their student years and out of their initial years of finding their feet in a job.

“The profile of tenants has completely changed. Many would be renting for five years or more before considering buying and many might be married with children.”

Put another way, there has never been a time like the present one to be in the rental market. It’s a market that’s showing a combination of stability and growth that’s hard to find elsewhere.

Today’s tenant is someone interested in a solid long-term relationship with his/her landlord and who expects a good standard of property in move-in condition. Demand is strong for convenient small apartments in central urban areas but the sort of property that is in even more demand is the three and four-bedroom semi-detached houses, which are getting between €800 and €900 per month in Cork and urban areas.

Taking the stress out

In any financial and legal transaction between two parties, it is desirable to have a middle man. Obligations have to be fulfilled and everything needs to be done according to the letter of the law.

And the law is becoming more complicated and involved all the time. In the case of tenancy agreements, there’s a whole raft of elements that simply weren’t there ten years ago, with more coming down the track. There’s the job of ensuring that the property is listed with the PRTB (Private Residential Tenancies Board) for a start. That’s an important one quite apart from the legal requirement, because the board can also act as intermediaries should any dispute arise. When you’re in a well-organised process such as this, there aren’t normally many problems, but the course of life and that of business never runs smoothly and it’s usually a case of the little things accumulating that can add to the burden of the landlord. There’s the BER (Building Energy Rating) certificate – something that can’t be forgotten. The BER system may have come in for criticism in some circles, but it’s generally accepted at this point as an attempt to ensure good energy standards and transparency. Moreover, it’s a legal requirement and another box amongst a growing list of boxes to be ticked.

Rental agents are happy to tick those boxes. That whole side of the business and how it has evolved is something that comes as second nature to them. They are the ones who are up to date with issues such as the property tax and other obligations that are yet to come.

“Today’s tenants do expect fittings and white goods to be included and all in good working order too,” says one agent involved in both rental management and property sales, underlining the importance of the agent in a well-regulated world where the obligations on the landlord are increasing.

The rental agent, on the other hand, is a professional in the business and all of the above are part and parcel of his/her daily professional routine. By using an agent, therefore, you reduce your own stress levels as well as those of everyone else involved; a win-win situation all round.

Access to a rich seam

The other great advantage of using a letting agent for anyone landlord or potential landlord is the access it gives you to a bank of clients.

For someone looking to find their market of potential tenants, there is simply no better way of getting immediate access to such a considerable chunk of that specific target market.

By engaging a letting agent, the market is brought to you on a plate. The Powell agency in Cork city, for example, has a bank of clients/tenants that’s somewhere in the region of 1,500 – a figure that would not be uncommon. It’s the kind of figure that would be difficult to generate by a landlord operating on their own, even with a wealth of computer marketing skills or any kind of marketing skills behind him.

Selecting the right tenant for you

Screening the applicants is a job that’s every bit as important as agreeing the rental amount and how to pay it. If the tenant is the right one – i.e. someone who has a relatively long-term interest in the location and accommodation type of your property – they are naturally motivated to taking good care of your property and of the relationship with his/her landlord.

This vital function is, again, one that is at the fingertips of those who are in the business and who have built up a level of knowledge and expertise that only they can truly provide.

It’s very important that you’re very diligent with regard to checking references.

Powell using global view to maximum effect in growing sector

Powell Property on the South Mall in Cork city is a company involved in all aspects of the property market, from sales to lettings and property management.

This all-round experience, they say, means that they’re in a position to understand the overall dynamics of the market as well as anyone out there and understand what landlord tenants want from a management service, for example: “Traditionally, we noticed that a lot of landlords might have four or five rental properties,” says principal Michael Powell.

“They would have rents coming in on different days. They’d be trawling through bank statements to see what rental income they had, what their expenses were. We cut all that hassle out and we give them a full ledger report on any income and expenditure for the year, and of course our management fees are completely tax-deductible as well. So from the income tax point of view, it’s very beneficial as well for a landlord or an investor to employ an agent.

“We would also send out a renewal notice 31 days before the lease is due to expire,” says Michael, referring to an aspect of property management that not all agents might carry out quite as thoroughly.

This story appeared in the printed version of the Irish Examiner Saturday, August 18, 2012

Property News : The Friday Wrap Up

Welcome to the new Friday wrap where we we bring you the top stories in the property industry from around Ireland and the rest of the world.

Monday On Monday Ulster Bank settled a case with property developer and owner of the Harcourt building in Dublin David Agar, its speculated up to €30 Million in loans were written off as well as €1M legal fees paid. Monday also saw NAMA launch a new website for selling its properties throughout Ireland and the UK (See the Image below),Full story here. Wrapping up the top stories from Monday we have Tom McFeely the man responsible for the disaster story of priory hall this year being declared bankrupt in Ireland and not the solely the UK, read more here. 

Tuesday 31st June 2012 

  • Yahoo Homes  had a great post on Tuesday noting the top ways to make your home look bigger, Jeffrey Blum a designer from NY has some truly unique & interesting way of making your apartment look bigger & better
  • Tuesday also brought some welcome news on property disputes in the UK as Letting Agent Today reported that the Tenancy Deposit Scheme’s adjudication team are resolving most disputes in just 16 days! As Rentview co-founder said it best-take note PRTB!
  • The last nugget from Tuesday came from Conor Pope of the Irish Times as he reported the worry spreading throughout the renting community as banks look to collect rents directly from tenants.
  • Wednesday had a great start to the day as our team learned we had been nominated  in the category of ‘Most Insightful and Intriguing Internet Innovation’ at the Net Visionary Awards 2012 , voting s set to open in the near future so stay tuned and be sure to support Ireland’s leading provider of Letting Agent software
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  • Simon Carswell of Irish Times reported yesterday that 20% of Irish mortgages are set to default on their loan repayments with the trend looking to continue into the future according to credit rating agency Fitch.image

So did we miss anything? What do you think were the major headlines in property this week?

Please feel free to Tweet, Share, Like and everything else that makes us social 😉

Internet Marketing for Letting and Estate Agents

Hi guys Cormac here with a new blog on some creative and effective marketing tips for agents. During my year writing a dissertation on viral marketing and social networks I’ve picked up some useful tips on their purpose for businesses online strategy. The attitudes of the consumer (for example your targeted landlords/tenants) are completely different to what they were five years ago. The way i like to describe it is the hunter has become the hunted. What I mean by this is that no longer are we standing still and brands/marketers/companies shout their marketing messages and push advertisements in our faces but we decide exactly what we want to engage with. The power of TV and newspaper continues to fall as we spend more time online and  become more attached to hand held devices.

What does this mean?

So the consumer is now the one looking for the brand, once they decide what they need they will go online and start researching what available, they wont be listening to the radio when they have the I-pod blaring and they wont be seeing your ads when there reading the news on their latest phone app. So what an agency needs to do is increase its presence online. There is a wide range of areas you can engage in when implementing an online strategy as you can see from the infographic below complements of alltopstartups.

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Today i’m gong to discuss part one of the online marketing strategy which is search engine marketing. Search marketing is broken into two areas SEO (Search Engine Optimisation) and Pay Per Click advertising. This is one of the number one ways to market your agencies website as your targeted audiences are heading to Google every day to search for the services they need such as rented accomadation and letting or management services

Many of you will be aware of the Google Adwords platform as it is the main money making facility for Google so its marketed heavily to everyone and anyone on the internet. It is what really kicked off the online marketing buzz but in my opinion its benefits are slowly stagnating as more and more companies use its service. Why is it losing its appeal? Well you have to pick ‘keywords’ related to your industry for where you want your ads to appear, for example your doing a campaign targeted to Landlords you may choose ‘property management Dublin’ , ‘letting services in Cork’ etc , the more specific the better. However  since the influx in companies using the services the costs of using such popular keywords are rising as companies bid against one another for the most common searched terms.

In reality there is only so many words that are relevant for an agent so it may get to the point where you are bidding more then you should or choosing ineffective search terms. What this means is you need to focus on natural search marketing known or as i referred to above SEO , search engine optimisation, Avril Fagan the head of Digital marketing at Sage Ireland describes this as the holy grail of search. It involves creating content relevant to your industry, website optimisation of key-words, meta-tags and much more that I will cover in the next blog. 

by Rentview

Meeting with the Property Services Regulatory Authority

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Myself (Andreas) and co founder Colin met with the Chief Executive Officer of the PSRA Tom Lynch yesterday. We wanted to discuss the new Property Services Regulation Act and how Rentview can assist agencies run in line with the new laws.

The two main areas of note for a letting and managing agent in the Property Services (Regulation) Act 2011 are Clients accounting and the letter of engagement between landlord and agent. Rentview will allow an agency automate this through the Rentview platform ensuring an agency is complying with the law and keeping within best industry practices.

The Authority is there to regulate the agencies and to ensure the services being offered by the industry is being delivered to the landlord. Without a signed letter of engagement in place between landlord and agent within the first 7 days of engagement of services an agency can not continue to offer a service to the landlord. This is something that the PSRA had in the code of practice which agents previously choose if they signed up to and followed or not. The code of practice will now become the law when an agency is licensed. 

So whilst agencies across the country are awaiting for their license it should not be too long now before the Authority starts issuing them. Its a huge task for the Authority and where previously there was a number of Revenue offices that issued the licenses its now done from one. With the new licensing procedure the PSRA office will process nearly 6,000 license requests compared to approx 1800 last year. 

Once all the applications have been processed and the agencies have received their licenses the authority will then regulate the industry. For an agency to operate and not comply to the act and all of its laws they will be shut down. 

Having worked within the industry I know that this regulation will greatly improve the services being offered by agents to landlords. The Licensing should also remove  unprofessional agents and if not now then some time in the very near future. 

As always we would love to hear any questions you may have or have your opinions on this blog. Please feel free to Tweet, Share, Like and everything else that makes us social 😉

by Andreas Riha