Product Update: New Landlord Accounts Page Coming Soon

So today in the office we are testing some new developments with the software set to roll out in the near future. I am going to briefly explain the first set of work which has been done and show you some sneak previews of what agency accounts are set to look like soon. If you look at the image below you can see a new button known as “landlord accounts” has been added to the system. This feature update was developed due to new legislation laid out by the N.P.S.R.A (National Property Services Regulatory Authority) requiring increased regulation of monies collected and paid out to landlord clients. 


The new feature will allow agents to eliminate any errors made when taking in rental payments, adding the necessary deductions and forwarding payments to their landlords. Once a rent has been marked as paid, the landlord’s accounts page will automatically be updated to remind you of the money to then be paid/transferred to their account. For example look at the rent due below of €1400 on a property, normally this will be marked as paid and then I need to remember to forward on moneys owed to the landlord.


With the new feature (see the image below) the system automatically updates the landlord’s accounts page reminding you of the outgoing payment that is due to your landlord and ensuring the entire process is managed efficiently with NO mistakes.


Hope you look forward to the roll out of these new accounting features as we do and as always if you haven’t liked the Facebook page, do it now 🙂 and follow us on Twitter for more blogs and other great content. Thanks guys!

by Rentview

Landlord Management Software

Transforming agencies-the evolution of Rentview Software Part 1.

Hi guys and welcome to this short blog with a reminder of some of the great new services we are now offering agencies since our official launch in March of this year. Originally a platform designed to manage rental payments for agencies we have grown and adapted our services in accordance with the market and are customers. So I want to briefly mention three of my favorite new services today and link you to some more information so you can see what we have been doing.

#1 Agency Marketing and offering a White label service: One of the main areas of feedback we received from our customer in their early stages of use was the concerns about losing their branding and possible confusion of their clients when using the property management software. Watch the video here where Rentview co-founder Andreas Riha takes you through the new branding features. 

#2 Automatic Lease Generation: Another area in which our growing customer base expressed a need for was the automation of the lease for a tenancy. Rentview went straight to work on this new feature and it is now available across all pricing platforms. When you start a lease the software will automatically input the tenants details while allowing you to include any of your own special conditions. Allowing your tenant to view before signing saves you time – for more click here and you can see how it all works.

#3 Partial Payments: Lastlywe have the new ability to manage part payments of rents due. A big issue many of our clients faced was tenants not lodging the full amounts owed into their accounts. Rentview can now allow you to edit amounts received and generate the remainder as still owed on your statements page. For an example of how this all works you can head over to our vimeo account here

Thats it for today please click the ‘like’ to share onto your social networks and drop a comment with your feedback , thanks guys. Cormac 

Cloud computing systems – the answer is in the cloud!

Cloud computing systems – benefits to agents

Included  below is a short video explaining what the term ‘cloud computing system’ means is and and how it can help your business. A great quote from the video which sums up the term cloud computing is below:

A simple and more efficient way of buying and using technology‘. I will comment below on how it can specifically help your agency.


So in short, the benefits include:

  • cutting out a lot of the work previously done in securing software systems for your business like the servers
  • backing up data
  • licences being paid up front and its limitations.

Through the use of an in-house cloud based system an agency can manage all its clients information in one easy to access location- from tenant references to landlord accounts and maintenance invoices you only need a wifi connection and your login! Great right?

Services are delivered via the internet whether its accounts software or a customer relationship management  system or an overall enterprise software package. A letting agent can also pick and choose to what suits them with most SAAS (software as a service) providers will only charge you for a package that suits you and on a monthly subscription basis.

The speed at which you can operate your day to day running of the agency will drastically increase as you begin to automate re-occurring services or move them to the cloud rather than hard data. That’s it in a nutshell, the ability to transform your agency!

by Rentview

The Daily Business Post: Startup Of The Day: Rentview

Company: Rentview

Founders: Colin Napper, Andreas Riha

What it does: the company has created a cloud-software system that allows property agencies and landlords to manage their properties and any issues arising around those properties.

Development stage: active, product now on sale

Funding: none announced


While property sales may have slumped, property rentals have not. And, with an historically large stock of housing in the country, competition among agencies and among landlords is fierce. Competition puts pressure on resources. For landlords and agencies, time spent cataloguing and administering individual properties – and their inventory – is a luxury that is becoming increasingly scarce.

That’s where Rentview comes in. The Dublin-based firm has come up with automation software that creates an easy-to-use administration system for agencies, landlords and tenants.

“If you’re an agency or a landlord and don’t have software, you used to manage your rents in an Excel file or diary saying that rent is due on this date or that date,” said Colin Napper, the company’s chief executive. That has an awful lot of implications if it’s not marked off properly.”

Day-to-day things become crucial, said Andreas Riha, the company’s sales and marketing chief.

“You have tenants looking for documentation,” he said. “You also have landlords coming in for end-of-year accounts, plumbers invoices, fees and more.”

Rentview’s system involves doing an inventory of the stock and conditions of a property, which can then be catalogued using the system’s smartphone app.

The system costs €100 per month for up to 100 properties.

So far, the product is being trialled with 18 agencies who, among them, have 600 landlord clients and 1,500 tenants. Feedback has been positive, and a white-labelling service is being considered.

For Rentview, Ireland is just the beginning. While there are 1,600 property and letting agencies here, that pales in comparison with an estimated 25,000 agencies in Britain.

“At the end of the day, if you have a happy landlord who’s had a good service, he’s gonna keep you on and then refer you on,” said Napper.

Contact journalist: Contact desk:

Choosing the right tenant and managing your rental payments

Choosing the right tenant

As an experienced property manager the most frustrating part of the job is chasing the continuously late-paying tenants. If you’re a property manager with a portfolio of property, a landlord with a portfolio or even a landlord of just one property, you will have had to deal with this problem, most likely.

 The continuous calls which get unanswered, texts that don’t get replied, emails with ‘send receipt’ not accepted or letters not getting a response the majority of you will have experienced this. 

There is just nothing more frustrating, but can we as property managers eliminate this? Well in most cases we can try our best to eliminate this stress as much as possible by choosing the right tenant.

To prevent late payments:

– In what ever lease you are using, if not already in the lease, place a late penalty clause. When going through the lease prior to signing with your tenant(s) make it clear that this will be enforced. Add a clause that for every day late the penalty will be 20 euro. This way at least if it’s late, you’re getting compensated and in today’s climate late rent could cause you or your client to have bank charges with unpaid direct debits or standing orders.

– Reference check your tenants; make sure you get legitimate references. If the reference is from an agency don’t just take it as gospel. Call up the agency and confirm it if it’s from a private landlord and if they only have a mobile number, ask the referee if is it possible to call them on a land line. Any tenant can give you a reference written from a friend with a mobile number on it but they won’t be as quick to give a land line on it. Most landlords will gladly back up the reference with a land line – after all they are in the same position as you.

– But what if they won’t? It can happen. Why not Google their mobile number, more than likely if it’s a mobile number on the reference it will be the same mobile number they use to advertise the property. This way you can confirm at least that it is a real landlord. 

– Ask for a bank statement as part of your referencing process to see if the tenant is able to afford the rent in line with salary or bank balance.

– Insist on a standing order being set up, you can find all blank banks standing orders on the banks website in PDF format, which you can print and bring along to a tenancy sign up.

– Fill it out and drop it to the bank personally or post it (a standing order for a particular bank can be dropped into any branch which will set it up on the banking system).

 Now just watch the money coming into your account.

Beware that a standing order may not reach you on the same day as it is due. If your tenant banks with a different bank than you do,  it may take up to 3 working days to reach you. To solve this problem, insist that the payment date on the standing order is set accordingly if it needs to reach you on its due date.

What if your tenant(s) have not rented before?

Well is it worth the risk? Are they the only interested party? Why is that?

Well these are the questions you need to ask yourself, don’t just assume because they come across as nice people that they will be good tenants. If the only tenants interested in your property don’t have a previous landlord reference is it worth the risk? Why are they the only interested party? Well it could be for a number of reasons;

The property could be overpriced and the only tenants that are interested are interested because they can’t find anybody else to take a risk on them. Look at the market in your area, view photos online and be honest with yourself. Is your property to the same spec? If not, stop wasting time and money and adjust the price to what the market will pay.

-If your property is something that needs refurbishment, DO IT. It will pay off in the long run. You would be amazed at what a couple of months rent can do to a property and it could save you all the hassle in the long run by placing bad tenants into a property that good tenants wouldn’t touch.

 If you go with a tenant who has no previous references, look for a guarantor letter to give more protection if something goes wrong. Otherwise, try getting a higher deposit as a way of good faith.


Tenant chosen

Hopefully your reference checking and selection of tenants will ensure all you have to do is watch the rent coming in.

Managing your rental payments

Keeping a eye on due rents

This is the most important part of being a property manager or a landlord insuring the rent is coming in on time every month. Just because a tenant pays the rent on time every month for 9 months straight it doesn’t mean month 10 is going to be on time or paid at all. 

Case study:

I recently spoke with a landlord who had a great tenant in place for the previous 18 months, the rent was on time every month and the landlord stopped keeping his eye on his bank account.  This landlord got complacent and too comfortable with his tenant and rent coming on time. When the landlord checked his account there was 5 months rent missing.  I mean come on! Even though the landlord only has one property, being a landlord is a business. I mean, if he was a shopkeeper he wouldn’t leave the store unmanned with the day’s takings in the till. Being a landlord or a property manager is the same thing taking your eye off the ball can have terrible results. Luckily for this landlord the tenant placed in the property was a well-referenced tenant whose standing order ran out of payments. He paid in full the following week. 

 The best way for an agency and even single property landlords to oversee due rental payments is to use software that does the hard work for you; tracking and managing it.


So what to do if a tenant doesn’t pay his rent on time.

What to do when it starts.

Know your local law and your rights as a landlord.

In most countries, laws covering rented property give the advantage to a tenant. So don’t make any rash decisions, don’t go in all guns blazing putting all the tenant’s belongings on the street and changing the locks. This will most likely put you in a worse position than where you first started.

Illegal evictions at the time might seem right, but in the end can lead it large fines and even being forced by court order to allow your tenant reoccupy the property. 

No one wants a tenant with a chip on their shoulder.

 Check up on your local law and act accordingly

In Ireland for example, you first must issue a 14 days rent arrears notice and deliver in person to the tenant or by registered post. The Rentview application will create this legal document at the touch of a button. In my experience, this will show the tenants you won’t stand for any messing and normally pay up or give notice to quit the property before it goes further.

If the tenant fails to pay the rent after 14 days you must issue an eviction notice (the amount of time varies from 28 days if a tenant is occupying the house less than 6 months to 100+ days if they are tenants are occupying the house for years+

Note that these letters act as legal papers and as such need to be written in a correct format. One error on the document can set you back and you must start over with a new notice period to your tenants. So make sure if sending these yourself and not taking on the expense of a professional, that you do it correctly.

Listening to a tenant’s promise that the rent will be paid in full at the end of the week and taking the tenant’s word is not good enough. Back yourself up by sticking to the law and insuring you act upon late rent immediately.

 You may not want to act to harshly on the first late rent payment as you may feel you will damage your relationship. This is a business, so treat it like one.

We hope this will help you in choosing the right tenant and managing your rental payments.